Telephone System Problems

The practice would like to apologise to those who have been cut off whilst in a phone queue to our reception team. We have raised this with our phone system provider who have admitted this is caused by a bug in the system they are trying to rectify.

Disability Access

If you have any special needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair access

There is access through the main door. We have a wheelchair available for use in surgery. Patients also have access to a disabled toilet.

Disabled parking – Blue badge scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go. For more information and an Application Form visit your local council office.

Loop system

If you are experiencing hearing difficulties when being called in to see the doctor or nurse, please do let us know in order for us to set up an alert on your medical records and personally collect you from the waiting room. Alternatively, we do have the facility of a portable induction loop. If you would like to use this, please ask at reception for assistance.

For more information on the loop hearing system visit Hearing Link website.

Blind/partially sighted

If you or your family members are blind or partially sighted we can give you a large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs. Please visit the guide dog website for further information.