Telephone System Problems

The practice would like to apologise to those who have been cut off whilst in a phone queue to our reception team.  We have raised this with our phone system provider who have admitted this is caused by a bug in the system they are trying to rectify.  In anticipation of this, or a move

Category: Uncategorised

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Have You Used Mental Health Services in Sutton?

We Want to Hear from You Everyone can be affected by low mood or poor mental health. We want to understand what works well and what could be improved when using adult mental health services in the Borough of Sutton. By sharing your experiences, you can help us understand how we can help people who

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Health and Wellbeing Information and Advice Event

WALLINGTON COMMUNITY WELLBEING CHARITY with Beddington & Carshalton This is a FREE Event Friday 26th April 2024 from 11:00am to 3:00pm at Holy Trinity Centre Maldon Road, Wallington SM6 8BL NHS: Covid Boosters will be available Healthcare Professionals including: Health checks, Cancer screening info, Macmillan & more ACTIVITIES Taster sessions including: Exercise, Hand drumming, Singing

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Covid Spring Booster Campaign for Sutton

The following patients will be eligible for a Covid spring booster this year: Visits to older adult care homes and eligible housebound patients is due to begin from 15th April 2024.  For all other cohorts, vaccinations should start by 22 April and end on 30 June 2024. The NHS plans to invite and vaccinate eligible patients by

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Measles Outbreak

Due to the recent measles outbreak, if you or your child have a rash and a high temperature, with conjunctivitis or a cough, please do not enter the surgery until you have spoken to a member of staff using the intercom at our front door (main surgery) or by telephone to 02086471818.

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Pharmacy First

Visit your local pharmacy first for seven minor conditions From 31st January 2024, people across Sutton can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. As experts in medicines and managing minor illnesses, pharmacists have been backed by Government and the NHS to

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Issues with booking online appointments

We are pleased to confirm that the issues we have been experiencing with booking online appointments should now be resolved. This means that from 7:30am Monday to Friday you can go online using the NHS app and book an appointment the same day. This will obviously be for as long as those appointments remain available

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Blood test appointment system is changing

From 1st February 2024, we are moving from Swiftqueue to Sangix You can easily book your blood test online Using a PC or a smart phone, go to www.epsom-sthelier.nhs.uk/blood-tests Easy online booking or through using automated booking line 0203 376 6430 with email and text reminders Please remember to bring  your blood test form with

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Missed Appointments

In November 2023 we booked 4062 appointments across all our available healthcare professionals, and of these, 232 failed to attend without notice to the practice – this equates to 5.7%.  General practice is exceptionally busy and appointments are always in high demand so please cancel your appointment if you are no longer able to attend so that it can

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Community Pharmacy  Consultation Scheme

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a pharmacist. If your symptoms could be resolved by a booked consultation with the Community Pharmacist instead of the GP, you will be given a

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Flu Vaccinations 2023

If you are eligible for an NHS flu jab you can still book this at the practice, please call us to arrange an appointment with one of our nurses.  Flu vaccination provides protection against an unpredictable virus which infects many people and can cause serious illness and death each year. The vaccination is free and

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Our Patient Participation Group is seeking new members

This group was initially established in 2011 and met periodically but it wasn’t active during Covid. Since the contract take over in 2022 we have been trying to re-establish and grow its membership and we would now like to actively encourage new members to join and so we can get the meetings set up again. 

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Practice Merger Update 1/9/2023 

As you may recall, in October 2022 the GP partners at Wallington Medical Centre took over responsibility for managing and delivering care at Manor Practice.  As an intended follow on to that, it has now been agreed that Wallington Medical Centre will formally merge with Manor Practice on Tuesday 3rd October, bringing together the practices under

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Sutton Vision

If you are living with a visual impairment or have been recently diagnosed with macular degeneration, glaucoma or other sight condition, Sutton Vision can help. We offer a range of practical services and support from benefits and cost of living advice to making your smartphone more accessible. You can join our regular support and social

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Do we have your up to date mobile number?

Register for the Text Reminder Service You can now register to receive information by text message on your phone regarding appointments and health care.  To register for this service please complete our communication consent form. No identification is required for this service. If more than one person shares the use of the mobile phone number given

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