All GP appointments and other requests will have to be submitted via the ‘contact us online’ link and banner. Your request will be triaged to the right clinician or service. This aims to reduce waiting times and improve your experience.
Respiratory syncytial virus (RSV) is a common cause of coughs and colds. It usually gets better by itself, but it can be serious for some babies and older adults. A vaccine to help protect against RSV will be available on the NHS from 1st September 2024.
You have probably noticed that something is wrong. Look at the difficulty you have in getting an appointment at your local surgery. When you do get through, it may not be an appointment with a GP at all. Have you lost your regular family doctor? You are not alone. General Practice is collapsing. Every practice
Did you know that you could save money by applying for one of these if you are on 3 or more prescribed items, please see below 3-month PPC – £32.05 – this will save money if you require more than 3 prescribed items in 3 months 12 months PPC – £114.50 – this will save
NHS App and appointment reminders – these will now be automatically delivered via the NHS app. Please sign up to the NHS app if you don’t already have it, there is information available via our website. Please note you must have your notifications switched on to receive these reminders via the NHS app. Please switch
If you have lost your family doctor, you are not alone. General Practice is broken. Help us fix it. You have probably noticed that something is wrong. Look at the difficulty you have in getting an appointment at your local surgery. When you do get through, it may not be an appointment with a GP
Did you know: Please download and read the following information leaflets for further information.
The last Thursday of every month at Roundshaw Phoenix centre, SM6 9NZ we will provide group sessions with Health coaches between 11:30-13:30
We Want to Hear from You Everyone can be affected by low mood or poor mental health. We want to understand what works well and what could be improved when using adult mental health services in the Borough of Sutton. By sharing your experiences, you can help us understand how we can help people who
Healthy You – want to lose weight? When: the last Thursday of every month 11.30am-1.30pm Where: The Phoenix Centre, Roundshaw, SM6 9NZ Content:
Due to the recent measles outbreak, if you or your child have a rash and a high temperature, with conjunctivitis or a cough, please do not enter the surgery until you have spoken to a member of staff using the intercom at our front door (main surgery) or by telephone to 02086471818.
Visit your local pharmacy first for seven minor conditions From 31st January 2024, people across Sutton can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. As experts in medicines and managing minor illnesses, pharmacists have been backed by Government and the NHS to
We are pleased to confirm that the issues we have been experiencing with booking online appointments should now be resolved. This means that from 7:30am Monday to Friday you can go online using the NHS app and book an appointment the same day. This will obviously be for as long as those appointments remain available
From 1st February 2024, we are moving from Swiftqueue to Sangix You can easily book your blood test online Using a PC or a smart phone, go to www.epsom-sthelier.nhs.uk/blood-tests Easy online booking or through using automated booking line 0203 376 6430 with email and text reminders Please remember to bring your blood test form with
In November 2023 we booked 4062 appointments across all our available healthcare professionals, and of these, 232 failed to attend without notice to the practice – this equates to 5.7%. General practice is exceptionally busy and appointments are always in high demand so please cancel your appointment if you are no longer able to attend so that it can
We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a pharmacist. If your symptoms could be resolved by a booked consultation with the Community Pharmacist instead of the GP, you will be given a
We understand that some of our patients may have encountered difficulties viewing certain documents (e.g. letters from the hospital) due to a software problem. We sincerely apologise for any inconvenience this may have caused. We are pleased to inform you that this issue has been resolved for new documents being added onto the system, however,
Join our Cancer Community of Practice steering group as a patient partner.
This group was initially established in 2011 and met periodically but it wasn’t active during Covid. Since the contract take over in 2022 we have been trying to re-establish and grow its membership and we would now like to actively encourage new members to join and so we can get the meetings set up again.
As you may recall, in October 2022 the GP partners at Wallington Medical Centre took over responsibility for managing and delivering care at Manor Practice. As an intended follow on to that, it has now been agreed that Wallington Medical Centre will formally merge with Manor Practice on Tuesday 3rd October, bringing together the practices under
If you are living with a visual impairment or have been recently diagnosed with macular degeneration, glaucoma or other sight condition, Sutton Vision can help. We offer a range of practical services and support from benefits and cost of living advice to making your smartphone more accessible. You can join our regular support and social
Register for the Text Reminder Service You can now register to receive information by text message on your phone regarding appointments and health care. To register for this service please complete our communication consent form. No identification is required for this service. If more than one person shares the use of the mobile phone number given