Repeat medication requests
You can order your repeat prescription items in one of the following ways:
- Via the NHS app
- Via the website using the online form
- Via our dedicated prescription request email [email protected]
We no longer accept prescription requests over the phone, in person or in writing using the tear off slip or as a separate written note. Submitting written requests takes longer and leads to a greater number of errors and missed items so we want to avoid this.
Non-urgent advice: How Pharmacies can help with minor illnesses
Patients are now able to refer themselves to a Pharmacy for minor illnesses, such as: cold or flu symptoms, sore throat, cough, diarrhoea, skin/rash issues and hay fever.
See if your condition is appropriate for self-referral.
Pharmacy BP clinic check
Pharmacy Ambulatory BP check
Pharmacy First – formerly NHS Community Pharmacist Minor Illness Service
Referral to Pharmacy for Contraception service
Collecting your prescription
Please allow at least 72 working hours (3 full working days) before you collect your prescription from the community pharmacy of your choice, this is called a nominated pharmacy. Please allow additional time during busy periods such as weekends and bank holidays. Please ring the community pharmacy to check if your prescription is ready, please do not ring the surgery about this as our call volume is already very high. We no long offer you the option to pick up the prescription from the practice, all items are sent electronically to the nominated pharmacy and should be collected from there.
If you wish to change your nominated pharmacy you can do this as follows
- On the app you use to request your prescriptions
- At the pharmacy
- At the practice
NHS App
Download the NHS App, or open the NHS website in a web browser, to set up and log in to your NHS account. Owned and run by the NHS, your NHS account is a simple and secure way to access a range of NHS services online, including appointments, prescriptions and health record.
Not registered for Online Services yet?
To request medication without the requirement to log on to Online Services, you can request your repeat medication with the Repeat Prescription Request Form.
Prescriptions and pharmacies
Order repeat prescriptions, find prescription charges and learn how pharmacists can help you with medicines and medical advice.
Questions about your prescription
If you have queries about your medicines your local community pharmacist can usually answer these. They can also help with queries about items you can buy over the counter without a prescription.
The practice has a prescribing clerk available Monday to Friday usually in the mornings who can also help address medication queries.
If you have more complex medication queries or need a mediation review this will normally require an appointment with one of our practice pharmacists.