News

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Staff Training Event

Important Notice for Patients Please note, the practice will be closed for a staff training event on the afternoon of Wednesday 13th March. At this time all urgent calls will be redirected via information on our phone system and website.  All routine matters will need to be directed to the practice when we reopen the next day or

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Pharmacy First

Visit your local pharmacy first for seven minor conditions From 31st January 2024, people across Sutton can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. As experts in medicines and managing minor illnesses, pharmacists have been backed by Government and the NHS to

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Issues with booking online appointments

We are pleased to confirm that the issues we have been experiencing with booking online appointments should now be resolved. This means that from 7:30am Monday to Friday you can go online using the NHS app and book an appointment the same day. This will obviously be for as long as those appointments remain available

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Blood test appointment system is changing

From 1st February 2024, we are moving from Swiftqueue to Sangix You can easily book your blood test online Using a PC or a smart phone, go to www.epsom-sthelier.nhs.uk/blood-tests Easy online booking or through using automated booking line 0203 376 6430 with email and text reminders Please remember to bring  your blood test form with

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Missed Appointments

In November 2023 we booked 4062 appointments across all our available healthcare professionals, and of these, 232 failed to attend without notice to the practice – this equates to 5.7%.  General practice is exceptionally busy and appointments are always in high demand so please cancel your appointment if you are no longer able to attend so that it can

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Community Pharmacy  Consultation Scheme

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a pharmacist. If your symptoms could be resolved by a booked consultation with the Community Pharmacist instead of the GP, you will be given a

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Important Appointment Update for January ‘24

We are pleased to inform you that we have undertaken a comprehensive review of our appointment system and from January we will be making on the day appointments only for both routine and urgent matters. This is to try and maximise our capacity and ensure we do not have long waits for routine appointments. New NHS

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Flu Vaccinations 2023

If you are eligible for an NHS flu jab you can still book this at the practice, please call us to arrange an appointment with one of our nurses.  Flu vaccination provides protection against an unpredictable virus which infects many people and can cause serious illness and death each year. The vaccination is free and

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COVID Vaccinations 2023

Covid Vaccination 2023 A SWL roving team will be doing all housebound vaccinations.  Patients will be contacted by that team directly to arrange.  If there are subsequent queries or the need to re-arrange please contact the team via email at [email protected] or tel 07771 921786. Care home patients will be vaccinated by a centralised team from a

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Our Patient Participation Group is seeking new members

This group was initially established in 2011 and met periodically but it wasn’t active during Covid. Since the contract take over in 2022 we have been trying to re-establish and grow its membership and we would now like to actively encourage new members to join and so we can get the meetings set up again. 

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NHS winter flu and covid vaccine

The adult covid and flu vaccination programmes had been due to start in October to maximise protection over the winter months, but now those most at risk including adult care home residents will be vaccinated from 11 September.

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Practice Merger Update 1/9/2023 

As you may recall, in October 2022 the GP partners at Wallington Medical Centre took over responsibility for managing and delivering care at Manor Practice.  As an intended follow on to that, it has now been agreed that Wallington Medical Centre will formally merge with Manor Practice on Tuesday 3rd October, bringing together the practices under

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Sutton Vision

If you are living with a visual impairment or have been recently diagnosed with macular degeneration, glaucoma or other sight condition, Sutton Vision can help. We offer a range of practical services and support from benefits and cost of living advice to making your smartphone more accessible. You can join our regular support and social

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MMR and Measles

Measles is an infection that spreads very easily and can cause serious problems in some people. Having the MMR vaccine is the best way to prevent it.

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Measles: Are you protected?

Parents are being asked to check children are fully up to date with their measles, mumps, and rubella (MMR) vaccinations by checking their vaccine record in their red book.

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Better Health: Every Mind Matters

Looking after your mental health. There are little things we can all do to help look after our mental health. Having good mental health helps us relax more, achieve more and enjoy our lives more.

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Help us help you — Just think 111 first

When you think you need A&E, contact NHS 111 by phone or online. NHS 111 is free and is available 24 hours a day, 7 days a week. You answer questions about your symptoms on the website, or by speaking to a fully trained adviser on the phone.

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COVID-19 Spring Vaccination Programme

In February, the Joint Committee on Vaccination and Immunisation (JCVI) advised a spring dose of the COVID-19 vaccine as a precaution to those at extremely high risk, most of whom received their first booster around 6 months ago.

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