NEW: Total Triage Appointment System

All GP appointments and other requests will have to be submitted via the ‘contact us online’ link and banner. Your request will be triaged to the right clinician or service. This aims to reduce waiting times and improve your experience.

News

NEW: Total Triage Appointment System

All GP appointments and other requests will have to be submitted via the ‘contact us online’ link and banner. Your request will be triaged to the right clinician or service. This aims to reduce waiting times and improve your experience.

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Lung Health Check Programme

If you’re aged 55-74 and smoke or used to smoke, you may be eligible for a NHS Lung Health Check. They’re quick, simple and can spot problems early, even before you notice any problems.

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Respiratory syncytial virus (RSV) vaccine

Respiratory syncytial virus (RSV) is a common cause of coughs and colds. It usually gets better by itself, but it can be serious for some babies and older adults. A vaccine to help protect against RSV will be available on the NHS from 1st September 2024.

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General Practice has been broken – Help us Fix It !

You have probably noticed that something is wrong. Look at the difficulty you have in getting an appointment at your local surgery. When you do get through, it may not be an appointment with a GP at all. Have you lost your regular family doctor? You are not alone. General Practice is collapsing. Every practice

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Prescription pre-payment certificate (PPC)

Did you know that you could save money by applying for one of these if you are on 3 or more prescribed items, please see below 3-month PPC – £32.05 – this will save money if you require more than 3 prescribed items in 3 months 12 months PPC – £114.50 – this will save

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NHS App reminders

NHS App and appointment reminders – these will now be automatically delivered via the NHS app.  Please sign up to the NHS app if you don’t already have it, there is information available via our website.  Please note you must have your notifications switched on to receive these reminders via the NHS app.  Please switch

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GPs Are On Your Side

If you have lost your family doctor, you are not alone. General Practice is broken. Help us fix it.  You have probably noticed that something is wrong. Look at the difficulty you have in getting an appointment at your local surgery. When you do get through, it may not be an appointment with a GP

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Have You Used Mental Health Services in Sutton?

We Want to Hear from You Everyone can be affected by low mood or poor mental health. We want to understand what works well and what could be improved when using adult mental health services in the Borough of Sutton. By sharing your experiences, you can help us understand how we can help people who

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Measles Outbreak

Due to the recent measles outbreak, if you or your child have a rash and a high temperature, with conjunctivitis or a cough, please do not enter the surgery until you have spoken to a member of staff using the intercom at our front door (main surgery) or by telephone to 02086471818.

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Pharmacy First

Visit your local pharmacy first for seven minor conditions From 31st January 2024, people across Sutton can pop down to their local pharmacy for help with seven minor conditions which would previously have required a GP appointment. As experts in medicines and managing minor illnesses, pharmacists have been backed by Government and the NHS to

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Issues with booking online appointments

We are pleased to confirm that the issues we have been experiencing with booking online appointments should now be resolved. This means that from 7:30am Monday to Friday you can go online using the NHS app and book an appointment the same day. This will obviously be for as long as those appointments remain available

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Blood test appointment system is changing

From 1st February 2024, we are moving from Swiftqueue to Sangix You can easily book your blood test online Using a PC or a smart phone, go to www.epsom-sthelier.nhs.uk/blood-tests Easy online booking or through using automated booking line 0203 376 6430 with email and text reminders Please remember to bring  your blood test form with

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Missed Appointments

In November 2023 we booked 4062 appointments across all our available healthcare professionals, and of these, 232 failed to attend without notice to the practice – this equates to 5.7%.  General practice is exceptionally busy and appointments are always in high demand so please cancel your appointment if you are no longer able to attend so that it can

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Community Pharmacy  Consultation Scheme

We are participating in a new approach to improve access for patients to GP appointments. The aim is to direct patients to the most appropriate healthcare professional, which may be a pharmacist. If your symptoms could be resolved by a booked consultation with the Community Pharmacist instead of the GP, you will be given a

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Our Patient Participation Group is seeking new members

This group was initially established in 2011 and met periodically but it wasn’t active during Covid. Since the contract take over in 2022 we have been trying to re-establish and grow its membership and we would now like to actively encourage new members to join and so we can get the meetings set up again. 

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NHS winter flu and covid vaccine

The adult covid and flu vaccination programmes had been due to start in October to maximise protection over the winter months, but now those most at risk including adult care home residents will be vaccinated from 11 September.

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Practice Merger Update 1/9/2023 

As you may recall, in October 2022 the GP partners at Wallington Medical Centre took over responsibility for managing and delivering care at Manor Practice.  As an intended follow on to that, it has now been agreed that Wallington Medical Centre will formally merge with Manor Practice on Tuesday 3rd October, bringing together the practices under

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Sutton Vision

If you are living with a visual impairment or have been recently diagnosed with macular degeneration, glaucoma or other sight condition, Sutton Vision can help. We offer a range of practical services and support from benefits and cost of living advice to making your smartphone more accessible. You can join our regular support and social

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MMR and Measles

Measles is an infection that spreads very easily and can cause serious problems in some people. Having the MMR vaccine is the best way to prevent it.

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Measles: Are you protected?

Parents are being asked to check children are fully up to date with their measles, mumps, and rubella (MMR) vaccinations by checking their vaccine record in their red book.

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Better Health: Every Mind Matters

Looking after your mental health. There are little things we can all do to help look after our mental health. Having good mental health helps us relax more, achieve more and enjoy our lives more.

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